How to send order confirmation emails to location-specific email addresses

By default, a copy of the order confirmation email is sent to the email addresses  in the “BCC Email Address” field on the Customers > Confirmations page.

customer-confirmations-bcc-email-addressYou can think of this as your “global” BCC email address (or email addresses) – the email addresses in that field will receive a copy of ALL order confirmation emails sent to any of your customers across all of your locations.

However, you may want certain employees to receive copies of confirmations for their location only. If that’s the case, you can use the “Confirmation Email BCC Address(es)” field in the “Location Email Settings” section of the Location > Order Settings page.


Just browse to your Locations, click on a location, and then browse to the “Order Settings” tab. Scroll down, and you’ll see the fields in the screenshot above.

You can include one or multiple comma-separated email addresses in this field, and these email addresses will receive copies of the order confirmation emails for their location only.

Post a question or comment

Please login or fill out the form below to ask a question or post a comment.