Here are the steps involved in setting up a staging environment for an upcoming POS installation.
Step 1: unbox and setup all of your devices
You'll need to open up the following devices:
- ELO touchscreen monitors
- Epson receipt printers
- Zebra barcode scanners
- Intel NUC Hub Servers (supplied by Brandibble)
- MagTek Dynamag card readers (supplied by Brandibble)
- One or two Ethernet switches
- 5 or 6 Ethernet cables
- 1 or 2 power strips
- 2 USB splitters
Please see our POS Setup post for details and photos of each of these devices.
Step 2: change your Epson receipt printers to use DHCP for acquiring an IP address
See our How to change your Epson Receipt Printer to use DHCP instead of a static IP address post for details on how to do this for the older TM-T88V model.
If you're working with a newer Epson printer model, such as the TM-T88VI, you may not need to do this. More recent models are set to DHCP by default and will automatically acquire an IP address and print out a receipt that lists it 1-2 minutes after being connected to the network.
Step 3: find your the device ID of your Zebra barcode scanner
Please see this post for how to do this: How to find the device ID of your Zebra Barcode Scanner. Once you've found the ID, please remember to configure it in the Brandibble cloud per that post.
Step 4: assign a cashier and run test transactions
The next step is to assign a cashier to each terminal and run through tests of each of your tender types (cash, credit, LevelUp, etc.). As you're doing this, use the "Print Last" button to verify that each receipt printer is functioning properly.
Once you've completed your test transactions, check to make sure they're showing up on the Orders Report page of the Brandibble Admin Portal. Orders will populate in the cloud within 10 seconds of being placed at the POS if prefer to check the Orders Report as you're running your tests.
Once you've verified that the transactions are hitting the Admin Portal, navigate to the Orders tab of the Manager section and refund all of your test transactions. Then verify that the refunds are showing up on the Orders Report as well.
After you've done that, test out checking out the cashier via the Cash page of the Managers section.
Step 5: test out punching in and out
You'll also want to test out punching in and out and make sure the time punches show up on the Time Punches page of the Admin Portal.
And that should do it
If everything went smoothly, your devices are now ready to be shipped to the restaurant itself for installation. If you run into any issues along the way, please don't hesitate to reach out.