If you issue a refund or partial refund, your customers might ask you to send them an updated receipt (i.e. order confirmation, in Brandibble speak).

To do this, follow these steps:

  1. Go to Orders > Order Management and select the location where the order was placed
  2. Assuming the order has already been confirmed, click on Old Orders
  3. Find the order and click on Resend Email
  4. You can edit the text that will be sent in the email if you'd like
  5. Click on Resend Email Confirmation

Did this answer your question?