Advice and answers from the Open Tender Team
Getting Started
Brandibble basics and best practices
Order Management
Confirming orders, editing orders, 86'ing items, temporarily closing a location
Order Settings
Large order notifications, order throttling, guest order cancellation, group ordering
Menus
Menu management and settings, menu items and categories, modifiers and modifier groups, and dayparts
Integrations
LevelUp, POS, CardConnect, delivery services
Loyalty
Gift Cards & Donations
Tips on how to use the gift card purchase and donations pages that come with every Open Tender site
Point of Sale (POS)
How to's, troubleshooting tips, and setup & installation instructions for the Brandibble POS
Catering
Managing catering orders and using the catering summary page
Payments
Processing payments and refunds, managing House Accounts, creating promo codes, and loyalty programs
Emails & Email Addresses
How to manage internal email notifications for employees and emails sent to customers
Location Settings
Changing location-level settings: delivery zones, prices by location, coming soon flag, settings hours, and more
Users
Administrative permissions and reactivating customer accounts
Reporting
Pulling reports
Mobile App
Launch a custom branded mobile app for FREE